Growth as a Process

Wednesday, December 09, 2009

Bill Wildprett, CISSP, CISA

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It’s a great time to be a security professional, always so much to keep learning and to do!  I’ve been working on personal and professional growth, looking for ways to define myself as a consultant and differentiate myself from the ‘Big Guys’.

I’m all about providing excellent customer service and really becoming a partner with my clients.  Part of the process is identifying who your target market(s) are and what they really need.  To this end, my friend and career mentor Mike Murray turned me on to an outstanding book ~ ‘Book Yourself Solid’ by Michael Port.  I haven’t finished reading all of it yet because it is a process-oriented work, with lots of exercises and a workbook.  I simply cannot say enough about how helpful this book (and the companion website) is; it’s all about what it truly means to be a service professional and strategies for romancing your potential clients into ongoing fruitful relationships.

It all just resonates so much with me ~ do what you said you’d do, listen first, ask lots of questions, act with integrity and purpose, provide stellar service, be helpful without any expectations.  Whether you’re in business for yourself, or an employee, the principles and guidance are the same.

Read this book!

Other than that, I’m studying CISA materials for the exam next June and am re-reading NIST SP-800-53 and SP-800-53A.

Be well people!

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